ALL OF OUR SIZING IS IN AUSTRALIAN SIZING 4-6-8-10-12-14 (which is equivalent to XXS,XS,S,M,L,XL)

* As every order is handmade from scratch to your order requests it is vital that you double check you are ordering the correct size and check our sizing guide or email us with your measurements before purchasing and we will be more then happy to recommend the best sizing for you. 🙂

*All orders are final, once you place your order, we can not accept any changes to your order as it goes into production immediately, therefore please choose carefully or email us with any questions prior to making your selections.

 

For any further questions about sizing please email us at info@vincijaswim.com

All domestic parcels are sent via the Australia Post Express post service as it ensures guaranteed next business day delivery within the express post network (80% of Australian addresses are covered within the network, allow an additional day or two for areas outside the network). (PLEASE ALLOW AN ADDITIONAL 2-3 BUSINESS DAYS DURING COVID-19)

This method of shipping also provides free full tracking on all parcels upon request.

$13 FLATRATE AUSTRALIA WIDE

*Orders are processed, sewn and shipped within 7 business days of payment (weekends and public holidays excluded).

 


All international parcels are sent via EXPRESS with DHL courier shipping.

Shortly after dispatch you will receive a email from our international courier with tracking information. Please be sure to check for this email  to keep track of your parcel)

DELIVERY TIMES:

N.Z & U.S.A – 3 business days (PLEASE ALLOW EXTRA 2-4 DAYS DURING COVID-19)

REST OF WORLD – 3-4 business days  (plus in the rare instance any delays through customs) (PLEASE ALLOW EXTRA 2-4 DAYS DURING COVID-19) (please note-shipments to Russia will go via Australia post as DHL no longer ships to Russia, please allow extra 7-14 business days for Russia.)

Please note that estimated delivery times are to be used as a guide only and commence from the date of dispatch.

SHIPPING PRICES:

NEW ZEALAND –  Flat rate $25

USA & CANADA – FLAT RATE $35

MOST PARTS OF EUROPE & ASIA – Flat rate $35

REST OF WORLD & REMOTE AREA  – $45-$75

*International shipping please note: All customs fees, foreign taxes or other fees associated with your purchase are the sole responsibility of the customer. Please check with your local customs office for further information.

PLEASE NOTE:
We are unable to redirect goods once the order has been dispatched.
In the event of an unsuccessful delivery and the package is returned to Vincija Swim we will contact you and dispatch the package for a second time. You will be responsible for the additional shipping charge.
Vincija Swim does not take any responsibility for items that may be lost or stolen in transit. In the very rare circumstance that this does occur, we will do whatever we can to help track the parcel.

For any further queries about shipping please contact us at info@vincijaswim.com

Please understand we do not accept returns, as all of our swimwear is produced on a made-to-order service. Your order is handmade from scratch in the size, colour and style that you request.

Returns for an exchange will only be accepted if the item is deemed faulty and must be returned unworn within 14 days. Vincija reserves the right to deny returns if this criteria is not met and for reasons such as ‘change of mind’ or ‘wrong fit’ as it is your sole responsibility to check our description, sizing charts and email us with accurate measurements so we can assist with sizing prior to checkout.

All shipping costs are at customers Expense.

Colours/lighting may show differently on each computer or mobile, therefore there may be slight variations in colour. Please email us if you are unsure about the colour you are purchasing and would like to see more photos.

Please note as we are always receiving new batches of fabric, therefore previous batch colour may not be the exact same colour as the next batch of fabrics. So if you are purchasing another pair of bottoms or a top to match your past purchases we always recommend to ask us prior as there is a high chance the colour will not match and therefore we always advise to purchase a full set at the same time to ensure you receive the exact same colour for the top and bottoms.

Please also note although we take every measure to line all of our swimwear (double layer) some lighter colours may still go see through, if you are concerned about this please select a darker colour or email info@vincijaswim.com for colour recommendations, sizing, fit or any other questions you may have.

What fabric is my bikini made from?

Vincija’s bikinis fit and feel like a second skin! We use only the highest quality fabrics from ITALY, Our matte colour range consists of 78% Econyl Reclyed Nylon and 22% Lycra. Our shimmer colour range consists of 80% Nylon and 20% Lycra.

All of our fabrics have a buttery soft feel and plenty of stretch, designed to fit snug to the body and accentuate all curves without digging in! All of our bikinis are made with a double side seamless finish designed to stretch and mould to any body type.

How long does it take for my order to be processed?

As soon as you place your order we then go and lovingly create your bikini from scratch to the sizing, colour and design you requested,  therefore please allow up to 7 business days for your order to be custom made – cut and sewn before it is shipped.

When will my order arrive?

Shortly after dispatch you will receive a confirmation email from us that your order is complete which means it has been cut,sewn and shipped out.

International customers will also receive an additional email from our international express courier with tracking information. Please be sure to check for this email  to keep track of your parcel)

DELIVERY TIMES:

AUS – 1-2 business days (Please allow extra 1-2 days during Covid-19)

N.Z & U.S.A – 2-3 business days (Please allow extra 2-4 days during Covid-19)

REST OF WORLD – 3-4 business days  (Please allow extra 2-4 days during Covid-19) plus in the rare instance any delays through customs.

Please note that estimated delivery times are to be used as a guide only and commence from the date of dispatch.

I have not received a order/shipping confirmation

Please double check you have spelt your email address correctly and check your junk mail as it has most likely ended up in there, if you have still not received it please email us at info@vincijaswim.com and we can look into it for you.

What payment methods are accepted?

We accept all major credit and debit cards (Visa, Mastercard, AMEX), as well as PayPal. You do not need a paypal account to check out with Paypal.

AUS customers also have the option to checkout with AfterPay.

US customers have the option to check out with Sezzle.

Can I change my order once its been placed?

We only accept changes or cancellations within the first hour of placing your order, after that your order goes intro production and we start cutting and sewing your order to your order specifications therefore changes can no longer be made, so please choose carefully and email us with any sizing questions PRIOR TO ORDERING if you are unsure.

What size should I order?

Every product page has a size chart with a general guideline as well as a full description of the style and fit to help you find your perfect size!  If you are in between sizes we recommend to size up!
If you are still unsure please email or Dm us on instagram and we will be happy to help you find your perfect fit.

Can I exchange or return an order?

As we provide a made to order service and all of our bikinis are handmade from scratch to your sizing,colour and style requests, we are unable to offer returns or an exchange on your order. Therefore please select your sizing etc carefully and email us with any questions prior to ordering.

How do I use a promo code or gift card?

Its super easy! Yay! Just type in or copy and paste the code into the ‘have a coupon code?’ box at the top of the checkout page.

What are your customer service hours?

Our customer service team operates between 9am-5pm Monday to Friday Australian Eastern Standard time. So if you have emailed us on the weekend please bare in mind we will not be able to respond until Monday. Responses can also take between 24-36 hours during busy periods or long weekends.  You can also catch us on instagram DM’s if you have a urgent enquiry.

How do I take care of my swimwear?

Please follow these easy steps to ensure the longevity of your new Vincija Bikini.

-Hand wash separately in cold soapy water after contact with chlorine and salt water

-Lay flat out of direct sunlight to dry (do not leave in direct sunlight.)

-Avoid contact with sunscreens, tanning products, oils & chlorine- this may cause colour to fade and damage the fabric.

-Avoid contact with rough surfaces.

-Do not machine wash or tumble dry.

-Do not wring, soak or bleach.

-Do not iron or dry clean.

-Do not wash with other clothing. Brighter colours will bleed and may transfer when wet.

-High amounts of chlorine and salt water will damage your swimwear.

Will my bikini go see through?

Even though we take extra measures to ensure our bikinis are lined (double layer), some lighter colours may still appear see through. If you are worried about this please select a darker colour at checkout or email us with any questions.

*Please note our padding may appear slightly see through in some lighter colours aswell. However all of our padding is removable for your convenience.

 

WE ARE HIRING !

Attention Social Media Savvy Individuals!

We’re a growing company in search of a creative and driven individual to join our team as a Digital Marketing & Customer Service Assistant. If you’re passionate about creating impactful social media campaigns and have a knack for bringing new and innovative ideas to the table, this could be the perfect opportunity for you.

In this role, you’ll have the chance to touch all aspects of the business and play a key role in driving our digital marketing efforts. You’ll be responsible for:

THE ROLE

  • Production management, order fulfilment management, customer service, quality control, packaging, and dispatching orders
  • Customer service management, administration, emails, and daily social media communication
  • Directly assisting the owner with daily tasks
  • Developing engaging social media content, creating and editing videos/reels and content creation
  • Assisting photoshoots/flatlays
  • Driving sales via forward-thinking, engaging, and creative social media content
  • Maintaining and driving sales through EDMs
  • Working casual 10 hours per week to start with the potential to grow

 

ABOUT YOU:

  • You’re a highly motivated, creative individual with a passion for all things digital and social media
  • You have an eye for detail and enjoy working in a fast-paced environment
  • You’re willing to grow within our business

 

YOUR SKILLS:

  • Possess exceptional attention to detail and a high level of accuracy
  • Have demonstrated experience and skills with digital media, including website management, social media, and email marketing
  • Ability to meet daily deadlines and manage time efficiently
  • Exceptional customer service skills
  • Experienced in digital marketing and have a thorough knowledge of social media/content creation
  • Ability to brainstorm and strategise marketing initiatives across multiple platforms
  • Have experience in a similar role/online business (must-have)

 

This is a fantastic opportunity for someone who is looking to grow their career in digital marketing and customer service.

PLEASE SEND US YOUR RESUMES TO info@vincijaswim.com

(Only accepting applicants that are permanently based on the Gold Coast. Australia)

DISCLAIMER: It is agreed by the user that by using this online boutique, they agree to the below policies.

PRIVACY
Vincija is committed to providing a safe and secure online boutique and shopping environment. All essential precautions are taken to ensure you personal privacy.  Any personal information gathered by Vincija will be used to process your order, to contact you regarding transactions and if you approve, to contact you with regards to product updates.  Vincija guarantees that all information collected through www.vincijaswim.com will be handled with the strictest confidence, stored securely and will not be distributed or sold to any third party.  Your details will be kept on a private database for use by the Vincija fashion-house only.

SECURITY
Vincija takes every precaution necessary to ensure our online boutique is as secure as possible. SSL is used to encrypt and protect the data you send us over the internet to ensure that your details are safe.   To ensure the highest level of security when making purchases, all Vincija orders are processed using the safest payment method available, PayPal.  You will need to set up a PayPal account to purchase items from the Vincija Online Boutique.

E-NEWSLETTER
Vincija may contact you via email with our regular e-newsletter, featuring information about new products, features or special promotions. If you do not wish to receive this kind of e-mail, please follow the opt-out prompts at the footer of the e-mail.  If you are not a registered member of Vincija, you may sign-up to receive the newsletter by providing us with you e-mail address.

COPYRIGHT
All content contained on this website including, but not limited to, images, information and text, graphics and product designs are copyrighted material of Vincija.  These materials may not be reproduced or used in any manner without prior approval through the form of legal written consent by Vincija.

Terms of Service

TERMS OF SERVICE

—–

OVERVIEW

This website is operated by VINCIJA SWIM Throughout the site, the terms “we”, “us” and “our” refer to VINCIJA SWIM. VINCIJA SWIM offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Woocommerce. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

SECTION 5 – PRODUCTS OR SERVICES (if applicable)

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colours and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any colour will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more detail, please review our Returns Policy.

SECTION 7 – OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

SECTION 8 – THIRD-PARTY LINKS

Certain content, products and services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

SECTION 9 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

SECTION 10 – PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy.

SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

SECTION 12 – PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall VINCIJA SWIM, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

SECTION 14 – INDEMNIFICATION

You agree to indemnify, defend and hold harmless VINCIJA SWIM and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

SECTION 15 – SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 16 – TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

SECTION 17 – ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 18 – GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws.

SECTION 19 – CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 20 – CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at info@vincijaswim.com

Privacy Policy

VINCIJA SWIM Privacy Policy

—–

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.vincijaswim.com (the “Site”).

PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies:
– “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
– “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
– “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, PayPal & Afterpay usernames), email address, and phone number. We refer to this information as “Order Information”.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
– Communicate with you;
– Screen our orders for potential risk or fraud; and
– When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Google Analytics to help us understand how our customers use the Site — you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

BEHAVIOURAL ADVERTISING
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by using the links below:
– Facebook: https://www.facebook.com/settings/?tab=ads
– Google: https://www.google.com/settings/ads/anonymous
– Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@vincijaswim.com.